SolarBatteryLevel 2 Electrical

Your Local Electrical & Solar Specialists in Tweed Heads

Done Properly. Backed After We Leave.

Local solar, battery and Level 2 electrical specialists servicing homes and businesses from the Northern Rivers to the Gold Coast. Properly designed solar & battery systems, upfront pricing and real after-sales support.

✓ Solar Production Guarantee
✓ Real Human Support
✓ Installation Timeframe Guarantee
✓ No Surprise Extras

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JA Electrical & Solar

OUR PARTNERS

Buying Solar or a Battery Shouldn’t Feel Like a Gamble

10 Things That Can Go Wrong with Solar & Batteries — And How We’ve Designed Them Out

Solar panels and batteries themselves are generally very reliable. But we’ve seen the same problems across the solar industry for years — exaggerated promises, poor system design, surprise costs, roof leaks, installation delays and companies that disappear when something goes wrong.

So instead of simply asking you to trust us, we’ve built our entire process around preventing these problems before they happen.

✓ WE GUARANTEE YOUR SOLAR PRODUCTION

Before installation, we’ll tell you how much solar your system should produce. If it materially underperforms because of our design or installation, we’ll fix it at our cost — even if that means adding more panels.

✓ A REAL PERSON. WITHIN ONE BUSINESS DAY.

No AI chatbot and no disappearing after installation. If you need help, you’ll hear from a real person within one business day — and if it’s a warranty issue, we’ll deal with the manufacturer for you.

✓ AN INSTALLATION TIMEFRAME — BACKED BY A GUARANTEE

Before you pay your deposit, we’ll give you a realistic installation timeframe based on current network approvals, equipment availability and our installation capacity. If we run beyond the agreed maximum timeframe, you’re free to cancel and we’ll return your deposit.

✓ DESIGNED AROUND YOUR ACTUAL ELECTRICITY USAGE

We analyse how and when your home uses electricity — and what your future needs are — before designing your system. No generic packages and no unrealistic power-bill promises.

✓ NO SURPRISE EXTRAS

We assess the important details before finalising your price. If we miss something we reasonably should have identified and it’s required to complete the agreed installation, we wear the cost — not you.

✓ WE PROTECT YOUR ROOF — AND PROVE IT

We document your roof before and after installation and use proven mounting, flashing and sealing methods. If our work damages your roof or causes a leak, we pay to put it right.

✓ WE TURN THE GRID OFF AND SHOW YOU

Before installation, we’ll explain exactly what your battery will and won’t power during a blackout. Once installed, we’ll simulate a blackout and show you your backup system working before we leave.

✓ MONITORING THAT’S DESIGNED TO STAY CONNECTED

Where practical, we hardwire your system to the internet instead of relying on Wi-Fi. Before we leave, your app is working on your phone, you know how to read it, and a permanent QR code gives you simple help whenever you need it.

✓ LOCAL, ACCOUNTABLE — AND HERE FOR THE LONG HAUL

Our owner was born and raised in Tweed Heads, and we’re building a business and reputation here that we plan to stand behind for decades to come. Your equipment, warranties and installation records are also properly documented — but our plan is simple: be here when you need us.

✓ OUR NAME. OUR STANDARD. OUR RESPONSIBILITY.

Everyone installing under our name works to the same installation standard. Employee or subcontractor, we take responsibility for their workmanship, clean up before we leave, and if we damage something, we put it right.

Local Electrical & Solar Specialists

JA Electrical & Solar is a locally owned and operated electrical and solar business led by director Jeremy Alderson. With 20 years in the electrical industry, we specialise in solar, battery storage and Level 2 electrical — from installations to ongoing maintenance — across the Northern Rivers and Gold Coast.

Jeremy was born and raised in Tweed Heads and has built JA Electrical & Solar around a simple idea: do the job properly, give people honest advice and be there to help after the installation is finished.

20 Years Electrical Experience
Hands-on experience across electrical, solar, battery and Level 2 work.
Locally Owned & Operated
Born and raised in the Tweed, servicing the Northern Rivers through to the Gold Coast.
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20 Years Electrical Experience
Our Services

Solar, Battery & Level 2 Electrical

We provide specialist solar, battery and Level 2 electrical services for residential and commercial properties across the Northern Rivers and Gold Coast.

Solar & Battery

From new installations and system upgrades to fault finding, repairs and ongoing maintenance, we look after solar and battery systems throughout their life.

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Level 2 Electrical

Licensed Level 2 electrical work including overhead and underground connections, single and three-phase upgrades, switchboards, disconnect/reconnect services and defect notices.

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What Our Clients Say

Built on Trust. Backed
by Results

See why clients across Tweed Heads, the Gold Coast, and the Northern Rivers choose JA Electrical & Solar for reliable workmanship, honest advice, and professional service.

Frequently Asked Questions

As a rough guide, a quality solar-only system will generally cost around $1,000–$1,400 per kW installed. Larger systems usually have a lower cost per kW because many of the installation costs are shared across a bigger system.
For example, a 6.6kW system may cost around $6,600–$9,200, a 13kW system around $12,000–$14,000, and a 30kW system around $26,000–$35,000. The final price will depend on the equipment, roof layout, switchboard and the complexity of the installation.

There are definitely good and bad solar products, but we think the quality of the design and installation is just as important as the brand on the box. We’d rather install good-quality equipment exceptionally well than install the most expensive equipment on the market badly.
For solar panels, there are several good mainstream manufacturers including Jinko, Trina, JA Solar, Canadian Solar and Aiko. These are quality, proven panels that offer very good performance for the price. At the premium end, brands such as REC and SunPower offer higher-performance products, but at a considerably higher cost.
At the moment, we particularly like Tindo. They’re Australian-made, high-performance panels that we consider a genuine premium product — a clear step above the mainstream options and, in our view, not far behind brands such as REC and SunPower in overall performance. They also offer excellent Australian warranty support and sit at a price point that makes them very attractive compared with some of the more expensive premium panels.
For inverters and batteries, our current preferred brands are Sungrow and Sigenergy. We’ve installed and worked with many of the major brands over the years, including Tesla, Fronius, GoodWe and SolarEdge, but right now we believe Sungrow and Sigenergy offer the best overall options for the systems we install.
Sungrow is our preferred all-rounder. We’ve installed a lot of Sungrow equipment and it combines a long track record, excellent Australian technical support, strong power output, modular battery options and plenty of flexibility when designing different-sized systems. It’s not the cheapest option and there are more polished integrated systems available, but its proven reliability and support are major reasons we continue to recommend it.
Sigenergy is probably the most impressive complete solar and battery system we’ve seen from a technology point of view. The inverter, modular batteries, EV charging and monitoring all work together extremely well, the installation is exceptionally neat, the app is excellent and the pricing is competitive. The only real question mark for us is time — Sigenergy is a much newer company and doesn’t yet have the long-term track record that Sungrow has.
For us, the choice between the two is essentially proven track record and support versus newer integrated technology. Sungrow has the history; Sigenergy has an exceptional product. We’re comfortable recommending either depending on the property, budget and what the customer wants to achieve.
There isn’t one brand that’s best for every property. Equipment changes quickly, so we’ll continue using and recommending the products we believe offer the best combination of reliability, performance, flexibility, support and value at the time. Whatever equipment we recommend, it still needs to be designed and installed properly — because even the best solar and battery equipment can perform poorly if the installation isn’t done properly.

For a good-quality solar and battery system installed properly, we think around 15 years is a reasonable expectation for the system as a whole. Some equipment will last considerably longer, but once you start looking 15 years into the future, technology, regulations and the way we use electricity may have changed significantly.
Quality solar panels should generally last 20 years or more, while good-quality inverters have commonly lasted around 10–15 years. Modern home batteries are newer technology, so nobody can honestly tell you exactly how the batteries being installed today will perform 15 or 20 years from now. Most quality batteries come with around a 10-year warranty, but we’ll need another decade of real-world experience with today’s battery technology to know how much longer they’ll reliably last.
In our experience, solar equipment often becomes outdated or undersized before it completely stops working. Many systems installed 10–15 years ago are still operating, but they might only have 3–5kW of solar because that was considered a reasonable-sized system at the time. For many households today, that isn’t enough to cover their electricity consumption or support the size of battery they’d like to install.
That’s one reason we prefer to design systems with the future in mind. The larger solar and battery systems we’re installing today have a much better chance of still covering a household’s energy needs years from now, even as electricity consumption increases.
Warranty and lifespan are also two different things. A 10-year battery warranty doesn’t mean the battery suddenly stops working after 10 years, just as a 25 or 30-year solar panel warranty doesn’t mean the panels need replacing when the warranty ends.

The timeframe from accepting your quote to installation depends on network approval, equipment availability and our current installation schedule. In NSW, network approval generally takes up to two weeks. Queensland is usually a similar timeframe, although some applications can take considerably longer — occasionally six weeks or more. Once approval is received, we can confirm the equipment and lock in your installation date. When you accept your quote, we’ll give you a realistic installation timeframe based on the current situation rather than promising a date we can’t meet.
Once we’re onsite, a typical 6.6kW solar system will usually take around one day to install, while a 13kW solar system will generally take around two days. A small to medium solar and battery system will usually take around two days, while larger solar and battery installations may take longer depending on the system size and complexity of the property.
We’d rather allow enough time to install the system properly than rush a job to meet an unrealistic timeframe. We’ll let you know before the job how long we expect the installation to take and keep you updated if anything changes.
If we delay your installation beyond the agreed timeframe for reasons within our control, you can cancel and receive your deposit back.

There are currently federal government incentives available for both eligible solar and battery installations through the Small-scale Renewable Energy Scheme (SRES). These incentives are generally applied upfront to the cost of your system rather than requiring you to claim the money back yourself.
The solar incentive reduces each year as the scheme approaches its scheduled end in 2030. The battery incentive also reduces over time, with the current rebate structure changing every six months through to 2030. The amount available depends on the system, installation date and eligibility requirements.
Government incentives can change. Future governments could increase, reduce, replace or change these programs, and even the current government can amend the rules. For that reason, we’ll always calculate your quote using the incentives actually available and applicable to your installation at the time.
Any applicable federal solar or battery incentive will be clearly shown in your quote, so you can see the system price and the discount being applied.

For most homes, no. Three-phase power isn’t automatically better, and we wouldn’t recommend paying to upgrade a property unless there’s a genuine reason for it. A well-designed single-phase solar and battery system can provide more than enough power for most households.
Three-phase starts to make sense if you have equipment that actually requires it, such as large air-conditioning systems, machinery or welders; you have a very large home with high electricity demand; you want faster EV charging or multiple EV chargers; or you want to install a particularly large solar system. Electricity networks will also generally allow significantly larger solar inverter capacity on three-phase properties than they will on single-phase connections.
Three-phase can also be useful if VPP participation is a major part of your plan and you want the ability to export large amounts of battery power back to the grid. In that situation, having more inverter and export capacity can become valuable.
There are downsides that people often don’t consider. Three-phase solar and battery inverters are generally more expensive, and the inverter’s total output is spread across three phases. For example, a 15kW three-phase inverter works out at around 5kW, or roughly 21 amps, per phase. If the system isn’t designed properly, it’s possible to have plenty of total inverter capacity but still be limited when a large load is concentrated on one phase.
The other thing to remember is that one of the main reasons for installing enough solar and battery storage is to reduce how much electricity you need from the grid in the first place. If your solar and battery system is supplying most of your energy, having a massive grid connection that you rarely use doesn’t necessarily provide much benefit.
Our approach is simple: if there’s a genuine technical or financial reason to upgrade to three-phase, we’ll recommend it. If your existing single-phase supply can comfortably do what you need, we’d rather leave it alone and put the money into the solar and battery system instead.

Absolutely. We actually enjoy solar and battery fault finding, repairs and maintenance, and we’re happy to work on systems installed by other companies. You don’t need to be an existing JA Electrical & Solar customer for us to help.
We can investigate inverter faults, solar production problems, battery issues, monitoring and communication faults, electrical defects, damaged equipment and systems that simply aren’t performing the way they should. We’ll diagnose the problem first and explain what we find before recommending the best way forward.
We can also upgrade existing systems — whether that’s adding more solar, installing a battery, replacing an inverter, increasing system capacity or redesigning parts of an older installation. As we’ve discussed elsewhere, older equipment isn’t always compatible with today’s technology, so we’ll look at what is worth keeping and what, if anything, makes more sense to replace.
We’d much rather repair a good system that still has plenty of life left in it than tell someone they need a completely new system unnecessarily. But if repairing or modifying an old system no longer makes financial sense, we’ll tell you that too and explain why.

Ready to Talk About Your Solar or Battery System?

Whether you’re planning a new system, adding a battery or need help with an existing system, tell us what you’re trying to achieve and we’ll help you work out the right next step.

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Quality Work. Proven Results.

From solar installations and battery systems to Level 2 electrical works, we take pride in delivering high-quality solutions that stand the test of time.

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Timings

Monday – Friday: 07:00 AM – 05:00 PM
Saturday & Sunday: Closed

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Where We Work

We Proudly Serve Tweed Heads and Surrounding Areas

Coolangatta

Tugun

Currumbin

Currumbin Waters

Elanora

Palm Beach

Burleigh Heads

Burleigh Waters

Mermaid Waters

Broadbeach Waters

Broadbeach

Surfers Paradise

Robina

Varsity Lakes

Varsity Lakes

Reedy Creek

Upper Coomera

Helensvale

Hope Island

Tweed Heads

Tweed Heads West

Kingscliff

Banora Point

Cabarita Beach

Byron Bay

If you’re outside these areas, don’t hesitate to get in touch—we may still be able to assist you!